Refund Policy for Resumeefy

Effective Date: November 30, 2024


At Resumeefy, customer satisfaction is our top priority. We are committed to delivering high-quality resume writing and career services. However, due to the nature of our services, refunds are subject to the terms outlined in this Refund Policy.


1. Eligibility for Refunds

Refunds may be granted under the following circumstances:

  • Non-Delivery of Service: If we fail to deliver the service as agreed within the specified timeframe and no valid explanation is provided.
  • Incorrect Charges: If you were charged an incorrect amount or charged multiple times in error.


2. Situations Where Refunds Are Not Applicable

  • Change of Mind: Refunds will not be issued if you decide not to proceed with the service after it has been initiated.
  • Client Error: Refunds will not be provided for errors resulting from inaccurate or incomplete information submitted by the client.
  • Completed Services: Refunds are not available for services that have been fully completed and delivered to the client.
  • Dissatisfaction with Content: If the delivered resume or other services align with the information provided but do not meet personal preferences.


3. Refund Process

To request a refund:

Contact us via email at info@resumeefy.com.ng or call +234 909 378 8218 within 7 days of the issue arising.

Provide the following details:

  • Full name
  • Contact information
  • Description of the issue
  • Proof of payment (e.g., receipt or transaction ID)


Our team will review your request within 3-5 business days and notify you of the outcome.


4. Refund Methods

  • Approved refunds will be processed to the original payment method used for the transaction.
  • Refunds will typically be issued within 7-10 business days after approval.


5. Amendments to Services

If you are dissatisfied with the initial delivery, we offer one (1) round of revisions at no additional cost. Requests for revisions must be made within 30 days of receiving the completed service.


6. Dispute Resolution

In case of unresolved disputes regarding refunds, we encourage you to contact us for further assistance at info@resumeefy.com.ng or +234 909 378 8218.


7. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page with the updated effective date.


Contact Us
For any questions or concerns regarding this Refund Policy, please contact us:
Email: info@resumeefy.com.ng
Phone: +234 909 378 8218


Last updated on November 30, 2024

Terms and Conditions for Resumeefy

Effective Date: November 30, 2024


Welcome to Resumeefy! These Terms and Conditions ("Terms") govern your access to and use of our website, Resumeefy.com.ng, and our services. By using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.


1. Definitions

  • “We,” “Us,” “Our”: Refers to Resumeefy.
  • “User,” “You,” “Your”: Refers to any individual or entity accessing our website or using our services.
  • “Services”: Refers to the resume writing, career consulting, and related services provided by Resumeefy.


2. Eligibility

To use our services, you must be at least 18 years old or have parental consent if you are under 18. By accessing our website, you confirm that you meet these eligibility requirements.


3. Services

a. Resume Writing Services

  • We provide professional resume writing services tailored to the information you provide.
  • The final resume will be delivered in electronic format within the agreed timeline.


b. Limitations

  • We do not guarantee employment or specific job opportunities as a result of using our services.
  • You are responsible for the accuracy of the information you provide.


4. Payment Terms

  • Payment must be made in full before services commence.
  • All fees are listed in Nigerian Naira (₦).
  • We also accept payments in U.S. Dollars (USD).
  • Refunds are only available under specific circumstances, as detailed in our Refund Policy.


5. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information.
  • Use our services solely for personal and lawful purposes.
  • Not engage in any activity that disrupts or damages our website or services.


6. Intellectual Property

  • All content on Resumeefy.com.ng, including text, graphics, logos, and service descriptions, is the intellectual property of Resumeefy.
  • You may not copy, distribute, or modify any of our content without our written consent.


7. Disclaimer of Warranties

  • Our services are provided “as is” without warranties of any kind, express or implied.
  • We do not warrant that our website will be error-free, secure, or available at all times.


8. Limitation of Liability

  • Resumeefy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
  • Our total liability for any claim is limited to the amount paid for our services.


9. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion if you breach these Terms.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.


11. Amendments

We reserve the right to update these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the revised Terms.


12. Contact Us

If you have questions or concerns about these Terms, please contact us:

Email: info@resumeefy.com.ng

Phone: +234 909 378 8218


Last updated on November 30, 2024